SMS Terms
Last Updated: August 20, 2026
Please read these SMS Terms & Conditions carefully before opting into the Specialty Rolled Metals mobile messaging program. By providing your mobile phone number and opting in, you agree to these terms.
1. Program Description
Specialty Rolled Metals provides automated and conversational text notifications (SMS/MMS) regarding customer orders, quote status, logistics updates, account inquiries, and service alerts.
2. Message Frequency & Charges
- Message Frequency: Message frequency varies depending on your interactions with us, order volume, and quote requests.
- Cost: Message and data rates may apply. Check with your wireless carrier for details on your text messaging plan.
3. How to Opt-Out (Unsubscribe)
You can cancel the SMS service at any time. To stop receiving text messages from Specialty Rolled Metals:
- Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us.
- Upon sending STOP, you will receive one final confirmation SMS verifying that you have been unsubscribed. No further messages will be sent unless you re-subscribe.
4. How to Get Help
If you experience issues with the messaging program or need assistance:
- Reply HELP to any text message you receive.
- Contact our customer support team directly at (630) 871-5765 or email srminfo@specialtyrolledmetals.com.
5. Carrier Liability
Wireless carriers (such as AT&T, T-Mobile, Verizon, Sprint, etc.) are not liable for delayed, undelivered, or misdirected messages. Message delivery is subject to effective transmission from your wireless service provider.
6. Privacy Protection
Your mobile opt-in data and phone number are handled in strict compliance with our SMS Privacy Policy. We do not sell or share text messaging originator opt-in data with third parties for marketing purposes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Specialty Rolled Metals
Email: srminfo@specialtyrolledmetals.com
Phone: 630-871-5765
Address: 423 Saint Paul Blvd, Carol Stream, IL 60188